Title: “Employees First, Customers Second” Seminar
Location: Grosvenor House, London
Speakers: Vineet Nayar, CEO HCL & Martin Reed, member of The UK Cabinet Office Efficiency and Reform Board
Introduction: Patience Wheatcroft, The Wall Street Journal
Date: 30 September 2010
Organizing Committee: The Future Leadership Institute*
(*Between 2007 and 2011 the Institute temporarily carried the name ‘The Wall Street Journal Future Leadership Institute’)
Seminar Concept: Gert Van Mol
Moderator: Araz Najarian
Pictures: Kata Hajdu
About Vineet Nayar: Vineet Nayar is is chief executive officer of HCL Technologies, Ltd. (HCLT), the India-based global information technology services company, and author of the book Employees First,Customers Second: Turning Conventional Management Upside Down (Harvard Business Press, June 2010). Vineet joined HCL in 1985 after earning his MBA from XLRI, one of the leading business management schools in Asia. In 1993, he created the start-up company, Comnet, where he developed and implemented many of the ideas that are described in this book. In 2005, he became president and then, in 2007, the CEO of HCL Technologies, where, over the next five years, he led a turnaround. Today, HCLT is one of the Indian IT leaders, recognized globally for its business performance and innovative and transformative management practices. Vineet is an active member of G100, a group of CEOs of some of the world’s most significant companies. He is also one of the founding members of the Asia Gender Parity Group and an active member of the Global Gender Parity Group at WEF.
About Martin Reed: Martin Reed is a non-executive director of Invensys, Aegis Group & Lloyds. He is also a member of The Cabinet Office Efficiency and Reform Board. He was the CEO of Logica PLC from 1993 to 2007 and also served as non-executive director on boards of British Airways, Siemens Holdings, Boots & ASDA. His Charitable interests include being a Director of Shelter, The Vice-Chair of The Council of Southampton University and a member of the council of Shakespeare’s Globe Theatre.